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Domestic Shipping
Free ground shipping on orders over $100 within Canada.
Flat rate shipping of $14.95 will be applied to orders less than $100.
Delivery Times
LEUS Canada attempts to process and ships all order within 2 business days from Vancouver Island, British Columbia. Typical transit times varies between 2-15 business days and varies based on where you are located, with Quebec and Maritimes being the longest. Our carriers do not guarantee delivery dates but if you require an order by a specific date please make a comment when placing your order and we will respond with and ETA and give you the option to have your order refunded prior to fulfilling it.
Returns
Items with original tags and packaging that have not been used, washed, or altered can be returned for a full refund (less shipping paid). *No refunds will be given on discounted or sale priced items. Return Freight is at the customer’s expense.
Items must be returned to LEUS within 30 days of purchase.
Procedure
To return an item, please contact us at leuscanada@zohocloud.ca. Let us know why you’d like to return your LEUS item, what item you’re returning, and your order number.
LEUS Canada will reply with a return authorization number which will need to be visible on your return shipment addressed to.:
When the return is received by LEUS Canada, a refund will be applied to the payment method used to place the original order.
Products returned without submitting a request on the website will not be accepted.